{"id":5664,"date":"2023-02-03T09:32:01","date_gmt":"2023-02-03T12:32:01","guid":{"rendered":"http:\/\/outsmart.com.br?p=5664"},"modified":"2023-02-15T13:58:14","modified_gmt":"2023-02-15T16:58:14","slug":"gerenciamento-dos-chats","status":"publish","type":"post","link":"https:\/\/outsmart.com.br\/gerenciamento-dos-chats\/","title":{"rendered":"Gerenciamento dos chats"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Na aba “Os meus chats”, podemos visualizar e responder os chats ativos e podemos ver os chats perdidos e fechados.\u00a0 Temos a op\u00e7\u00e3o de responder as solicita\u00e7\u00f5es por mensagens, fazer uma liga\u00e7\u00e3o de voz e at\u00e9 compartilhar a tela com o usu\u00e1rio, al\u00e9m de diversas op\u00e7\u00f5es para arquivar aquela conversa.<\/p>

Ao integrar com o CRM o salesIQ a partir de uma conversa no chat pode criar um cliente potencial.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Podemos visualizar os chats perdidos.<\/p>

Os chats perdidos podem gerar tickets na plataforma Zoho Desk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Podemos visualizar os chats fechados.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Na aba “Chats” tamb\u00e9m podemos visualizar os chats da mesma maneira por\u00e9m com mais op\u00e7\u00e3o de filtros.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Na aba “Os meus chats”, podemos visualizar e responder os chats ativos e podemos ver os chats perdidos e fechados.\u00a0 Temos a op\u00e7\u00e3o de responder as solicita\u00e7\u00f5es por mensagens, fazer uma liga\u00e7\u00e3o de voz e at\u00e9 compartilhar a tela com o usu\u00e1rio, al\u00e9m de diversas op\u00e7\u00f5es para arquivar aquela conversa. Ao integrar com o CRM […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-5664","post","type-post","status-publish","format-standard","hentry","category-zoho-salesiq","entry"],"_links":{"self":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts\/5664","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/comments?post=5664"}],"version-history":[{"count":11,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts\/5664\/revisions"}],"predecessor-version":[{"id":6509,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts\/5664\/revisions\/6509"}],"wp:attachment":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/media?parent=5664"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/categories?post=5664"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/tags?post=5664"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}