{"id":5836,"date":"2023-02-03T09:38:54","date_gmt":"2023-02-03T12:38:54","guid":{"rendered":"http:\/\/outsmart.com.br?p=5836"},"modified":"2023-02-03T09:38:55","modified_gmt":"2023-02-03T12:38:55","slug":"monitor-de-conversas","status":"publish","type":"post","link":"https:\/\/outsmart.com.br\/monitor-de-conversas\/","title":{"rendered":"Monitor de conversas"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Chat Monitor permite que voc\u00ea supervisione conversas de chat entre seus operadores e visitantes.\u00a0<\/span>Usando esse recurso, voc\u00ea pode supervisionar e treinar seus agentes e tamb\u00e9m especificar o tipo de conversa de bate-papo que gostaria de monitorar.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Se voc\u00ea deseja monitorar todas as conversas de um agente espec\u00edfico com o visitante, selecione o nome do operador no menu com a lista de operadores dispon\u00edveis.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Se voc\u00ea deseja monitorar os chats originados de um endere\u00e7o IP espec\u00edfico, escolha a op\u00e7\u00e3o Endere\u00e7o IP e digite o IP espec\u00edfico que deseja monitorar na caixa de texto.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

\u00a0Se voc\u00ea deseja monitorar a conversa de bate-papo de um visitante espec\u00edfico, independentemente de qualquer agente com quem ele converse, escolha a op\u00e7\u00e3o Endere\u00e7o de e-mail e insira o endere\u00e7o de e-mail do visitante na caixa de texto.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Basta escolher a op\u00e7\u00e3o desejada e adicionar o novo monitor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Chat Monitor permite que voc\u00ea supervisione conversas de chat entre seus operadores e visitantes. Usando esse recurso, voc\u00ea pode supervisionar e treinar seus agentes e tamb\u00e9m especificar o tipo de conversa de bate-papo que gostaria de monitorar. Se voc\u00ea deseja monitorar todas as conversas de um agente espec\u00edfico com o visitante, selecione o nome do operador […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-5836","post","type-post","status-publish","format-standard","hentry","category-zoho-salesiq","entry"],"_links":{"self":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts\/5836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/comments?post=5836"}],"version-history":[{"count":6,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts\/5836\/revisions"}],"predecessor-version":[{"id":6040,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts\/5836\/revisions\/6040"}],"wp:attachment":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/media?parent=5836"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/categories?post=5836"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/tags?post=5836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}