{"id":5918,"date":"2023-02-03T09:41:27","date_gmt":"2023-02-03T12:41:27","guid":{"rendered":"http:\/\/outsmart.com.br?p=5918"},"modified":"2023-02-03T09:41:28","modified_gmt":"2023-02-03T12:41:28","slug":"criar-bot-com-zia-skills","status":"publish","type":"post","link":"https:\/\/outsmart.com.br\/criar-bot-com-zia-skills\/","title":{"rendered":"Criar bot com Zia Skills"},"content":{"rendered":"\t\t
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Zia \u00e9 um assistente de cria\u00e7\u00e3o de bots de conversa\u00e7\u00e3o.\u00a0<\/span>A plataforma de habilidades da Zia usa a compreens\u00e3o da linguagem natural para processar e executar suas habilidades e a\u00e7\u00f5es definidas, para responder \u00e0s consultas dos visitantes.\u00a0<\/span>Com o Developer Console da Zia, voc\u00ea pode definir um conjunto exclusivo de a\u00e7\u00f5es dependendo de seus requisitos.\u00a0<\/span>Com o Zia, voc\u00ea pode responder diretamente a uma pergunta, construir uma resposta buscando dados do SalesIQ e executar uma opera\u00e7\u00e3o dinamicamente com base no visitante.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Ap\u00f3s finalizar as configura\u00e7\u00f5es gerais do seu bot voc\u00ea estar\u00e1 pronto para integrar a Zia Skills.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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  • Se voc\u00ea for novo na Zia, dever\u00e1 inserir o\u00a0<\/span>nome da compet\u00eancia<\/span><\/strong><\/span>.\u00a0<\/span><\/li>
  • Se o seu endere\u00e7o de e-mail j\u00e1 estiver associado \u00e0 Plataforma Zia Skills, o menu suspenso\u00a0<\/span>Nome da compet\u00eancia\u00a0<\/strong>aparecer\u00e1, voc\u00ea pode escolher um deles.<\/span><\/li>
  • Em seguida, forne\u00e7a uma\u00a0\u00a0<\/span><\/span>resposta do acionador\u00a0<\/span><\/span><\/strong>\u00a0na caixa de texto. Voc\u00ea pode usar apenas o formato JSON para configurar a resposta do acionador, o SalesIQ n\u00e3o oferece suporte ao formato de texto.\u00a0<\/span><\/span>\u00a0<\/span>Voc\u00ea deve seguir o formato JSON fornecido abaixo para adicionar a resposta do gatilho.<\/span>
    <\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Voc\u00ea tamb\u00e9m pode definir\u00a0<\/span>respostas de falha de a\u00e7\u00e3o.\u00a0<\/strong>\u00a0Se voc\u00ea definiu uma a\u00e7\u00e3o para o seu bot e caso o bot n\u00e3o consiga completar a a\u00e7\u00e3o dada, ent\u00e3o a mensagem configurada aqui ser\u00e1 exibida aos visitantes.<\/span><\/p>

    \u00a0<\/p>

    • Fora do hor\u00e1rio comercial<\/strong>\u00a0– A mensagem\/a\u00e7\u00e3o configurada nesta se\u00e7\u00e3o ser\u00e1 exibida ao visitante se ele tentar se conectar com uma operadora fora do hor\u00e1rio comercial padr\u00e3o.<\/span><\/li>
    • Operadores indispon\u00edveis<\/strong>\u00a0– A mensagem\/a\u00e7\u00e3o configurada nesta se\u00e7\u00e3o ser\u00e1 exibida quando o bot tentar encaminhar um chat de visitante para o operador e todos os operadores estiverem ocupados atendendo outros visitantes e ningu\u00e9m estiver dispon\u00edvel para assumir o chat.<\/span><\/li>
    • Operator does not exist<\/strong>\u00a0– A mensagem\/a\u00e7\u00e3o configurada nesta se\u00e7\u00e3o ser\u00e1 exibida quando o bot tentar encaminhar o chat e descobrir que o referido operador est\u00e1 inativo ou n\u00e3o faz mais parte do portal.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Clique em criar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Zia \u00e9 um assistente de cria\u00e7\u00e3o de bots de conversa\u00e7\u00e3o. A plataforma de habilidades da Zia usa a compreens\u00e3o da linguagem natural para processar e executar suas habilidades e a\u00e7\u00f5es definidas, para responder \u00e0s consultas dos visitantes. Com o Developer Console da Zia, voc\u00ea pode definir um conjunto exclusivo de a\u00e7\u00f5es dependendo de seus requisitos. Com o Zia, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-5918","post","type-post","status-publish","format-standard","hentry","category-zoho-salesiq","entry"],"_links":{"self":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts\/5918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/comments?post=5918"}],"version-history":[{"count":8,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts\/5918\/revisions"}],"predecessor-version":[{"id":6015,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/posts\/5918\/revisions\/6015"}],"wp:attachment":[{"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/media?parent=5918"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/categories?post=5918"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/outsmart.com.br\/wp-json\/wp\/v2\/tags?post=5918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}